Wallet Answers Before Account Access
Clear wallet answers reduce confusion before you reach the lobby. Our FAQ explains where DANA, OVO, GoPay and QRIS appear in the cashier area, what to check when a wallet status is pending, and when bank transfer or a virtual account is the more suitable route. We also explain why the phone number on your account should be confirmed before account access.
Rather than sending you through unrelated pages, each answer points to the relevant account or cashier step. Check the FAQ first, then open your account with the payment route you recognise.
- DANA
- OVO
- GoPay
- QRIS